These shoes are true to size, and if you are between sizes, we recommend selecting the smallest one. The shoes may feel snug initially but will gradually soften up and mold to your feet; for any further inquiries, please contact us at hello@vintageartisan.com, and we'll gladly assist you.
How to measure your foot?, click here
Our shoes are made from 100% full-grain Vegetable-tanned leather and handcrafted by a skilled team of artisans in Mexico.
We use premium, ultra-soft suede that is meticulously sourced for its rich texture and durability, ensuring each pair of huaraches embodies both luxury and long-lasting comfort.
If you wish to return or exchange a product, please contact us at Hello@vintageartisan.com with the order number in the subject line before returning any items by mail.
All returns/exchanges must be approved beforehand. Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. Unidentified returns may be returned to the sender without processing.
Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags, etc. still attached.
Goods should be protected in a box or plastic bag. No tape is to be attached directly to the product or the product's packaging.
Refunds/exchanges must be accompanied by an original receipt. We will not accept returns or exchanges without the original receipt.
We ask that you please try on all footwear on a carpeted surface before use, to ensure that the item is not damaged and therefore still eligible for return prior to wear.
Please note that all sale items, "Last Pair" items, and Made-to-orders are final sales.
No returns or exchanges will be given on sale items , "Last Pair" items or Made-to-orders.
Shipping costs will not be refunded unless a mistake has been made by us. This applies to the original shipping cost for your order as well as the return-shipping cost. Customers are responsible for all duties, along with any shipping costs on all exchanges and refunds. You are responsible for the returned product until it is delivered to us.
In the case of an exchange, we will cover the cost of shipping the replacement item to you.
If you wish to exchange a product, please contact us at Hello@vintageartisan.com as soon as possible to reserve another product/size. Products may only be exchanged for other products available from www.Yuketen.com.
The product(s) you are exchanging must be returned to our return location within 10 days (20 days for international orders)of having received an exchange authorization or your exchange order will be canceled and the replacement product will be back online. If any products are no longer in stock due to inventory changes, we will refund your original form of payment.
We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted
INTERNATIONAL SHIPPING
We ships orders to over 100 countries and regions. Orders cannot be shipped to PO Boxes.
We are not responsible for any foreign duties you may incur by having items shipped outside of the United States. The receiving party will always be responsible for additional duties and taxes to be collected by foreign governments and agencies.
Responsibility for any purchased items transfers to the purchaser at the time the shipment is accepted by the buyer or any other party who accepts the shipment at the shipping address provided by the purchaser.
To maintain the beauty and longevity of your handmade huaraches, follow these simple care instructions:
1. Regular Cleaning:
- Wipe off dirt and dust with a soft, damp cloth.
- Use a brush to gently remove any debris from the woven areas.
2. Conditioning the Leather:
- Apply a high-quality leather conditioner every few months to keep the leather supple.
- Use a small amount on a soft cloth and rub it into the leather in circular motions.
- Allow the conditioner to absorb, then buff with a clean cloth.
3. Dealing with Moisture:
- Avoid prolonged exposure to water. If your huaraches get wet, stuff them with newspaper and let them air dry away from direct heat or sunlight.
- Do not use a hair dryer or heater to dry the leather, as this can cause cracking.
4. Storage:
- Store your huaraches in a cool, dry place away from direct sunlight to prevent fading.
- Use shoe trees or stuff them with tissue paper to help maintain their shape.
5. Handling Stains:
- For minor stains, use a damp cloth with a mild soap solution to gently clean the area. Avoid soaking the leather.
- For tougher stains, consider a professional leather cleaner.
6. Seasonal Maintenance:
- If storing for the winter, apply a layer of leather conditioner before putting them away.
- When you bring them out of storage, a light conditioning will help restore their luster.
7. General Tips:
- Rotate wearing your huaraches to allow the leather to rest and maintain its shape.
- Avoid exposing your huaraches to extreme conditions such as rain or intense sun for extended periods.
By following these care instructions, you can ensure that your Vintage Artisan huaraches remain in excellent condition, continuing to provide you with comfort and style for years to come.